Grandeur Beauté Studio

Policies, Terms & Conditions

To ensure a smooth, professional experience for all clients, please review and agree to the following policies before booking. These policies are strictly enforced.

 

Booking & Deposits

All appointments require a non-refundable deposit to secure your booking.
The deposit is applied toward your total service cost.
The remaining balance is due on the day of your appointment.

Deposits are non-transferable and non-refundable under any circumstances.

 Cancellation & Rescheduling

We value your time and ours.

• Permanent Makeup Services:
  A minimum of 72 hours (3 days) notice is required to cancel or reschedule.

• All Other Services:
  A minimum of 48 hours notice is required.

Cancellations or reschedules made outside of these timeframes will result in loss of deposit and may require a rebooking fee.

Clients who repeatedly cancel, reschedule late, or fail to comply with policies may be declined future bookings.

 Late Arrivals

Please arrive on time for your appointment.

• Arrivals more than 15 minutes late may require rescheduling.

• Late arrivals may result in shortened service time to avoid disrupting other clients.

• Deposits may be forfeited if the appointment cannot be accommodated.

 No-Show Policy

Clients who fail to show up for their appointment without notice will:

• Forfeit their deposit

• Be required to prepay in full for future appointments

• Or may be refused future bookings

 Refund Policy

All services are final and non-refundable.

If you have concerns regarding your service, please contact the studio within 5 days of your appointment so we may evaluate the situation. Concerns submitted outside this window may not be accommodated.

Touch-Up Policy

Touch-up appointments are separate services and must be booked within the timeframe discussed during your appointment.

• PMU touch-ups are typically recommended 6–8 weeks after the initial service

• Touch-ups booked outside the recommended timeframe are subject to additional fees

• Missed or late touch-up appointments are not guaranteed availability

 Results & Service Expectations

We stand by the quality of our work. Please note:

• Results vary based on skin type, lifestyle, and aftercare compliance

• Proper aftercare is essential and is the client’s responsibility

• We do not guarantee results if aftercare instructions are not followed

 Health & Safety

Clients must disclose all medical conditions, allergies, and medications prior to service.

Grandeur Beauté Studio reserves the right to refuse service if a health or safety concern is identified for the client or artist.

 Children & Guest Policy

For safety and space considerations:

• No children

• No additional guests

• No animal

Only the client receiving services is permitted in the treatment area.

 Photo & Media Release

By receiving services at Grandeur Beauté Studio, you consent to the use of photos and/or videos taken before, during, or after your appointment for documentation, education, and promotional purposes.

If you prefer not to be photographed, please notify us prior to your appointment.